Frequently Asked Questions
Delivery
How long does delivery take?
All orders are sent within 48 hours. Please allow 3-6 working days to receive your order.
What courier service do you use?
We use Royal Mail.
How much does delivery cost?
Delivery charge is £1.99 unless stated otherwise due to a promotion.
There's been a problem with my delivery?
Contact elegxnt.clothing@gmail.com and we will look into this for you.
Returns
Can I return my item?
We only accept exchanges. Please email elegxnt.clothing@gmail.com to arrange any exchanges.
How long do I have to return an item?
You can exchange any purchased item within 14 days. Please email elegxnt.clothing@gmail.com to arrange any exchanges.
My item is faulty?
Any faulty products can be replaced within 14 days. Please email elegxnt.clothing@gmail.com to arrange any exchanges.
Can I exchange for another size or colour?
Sizes and colours can be exchanged. Please email elegxnt.clothing@gmail.com to arrange any exchanges.
Products
How do I know which size I need?
Most of our active wear are flexible sizes but please check the size guide individual to each set for the best recommendation. Click here to view our size guide.